THE SERVICES BEHIND THE SERVICE

Service providers

Who helps deliver Lomus, and when their services are involved.

Last updated: 6 September 2026

Hosting, storage, and email

Amazon Web Services provides core hosting, database and object storage, credential storage, and transactional email delivery. Data categories can include account records, agent content, attachments, operational information, and email recipients.

Payments

Stripe handles payment processing and subscription billing. It receives billing and transaction information required for checkout and account management. Lomus stores billing references and subscription records, rather than full payment card numbers.

AI and optional media

OpenAI and Anthropic process prompts and other content sent to the supported models you select. OpenAI also supports configured transcription and image-generation capabilities. Microsoft Edge speech services may process text when Edge voice output is enabled. The data sent depends on the feature and your agent’s configuration. BYOK connects usage to your provider account.

Sign-in and abuse prevention

Google and GitHub provide optional connected-account sign-in. Cloudflare Turnstile supports abuse prevention on protected flows. These services receive authentication or browser-security information as needed for their role.

Connected channels and skills

Telegram, Slack, and Discord process messages and associated platform information when you connect their respective channels. Skills may contact additional services you choose or configure; review the skill’s requirements and the service’s terms. These integrations may operate under your own account and are not all Lomus-appointed subprocessors.

Optional website analytics

Google Analytics processes marketing website interaction information only after consent. It is not required to use Lomus. See Cookie policy and preferences.

Questions and contractual details

This page describes service roles; provider legal status and processing terms depend on the relationship and feature involved. Providers may process information internationally. Contact support@lomus.ai for questions about a specific service, processing arrangement, or contractual requirement.